1. Overview
At BP366 LCC, customer satisfaction is our top priority. We strive to provide high-quality digital workshops and tutorials that meet your expectations. If you are not entirely satisfied with your purchase, we’re here to help.
2. Refund Eligibility
- Digital Products: Due to the nature of digital products, refunds will only be considered if you have not downloaded or accessed the product. Refund requests must be made within 14 days of purchase.
- Subscription Services: If you subscribe to our services, you may request a refund within the first 7 days of your initial purchase if you are not satisfied with the service. Subsequent subscription payments are non-refundable.
- Special Circumstances: In certain cases, such as technical issues or errors in billing, we may offer refunds beyond the standard policy. Please contact our support team for assistance.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Email our customer support team with your order number, the product or service you wish to refund, and the reason for your request.
- Review Process: Our team will review your request and may ask for additional information. We aim to process refund requests within 5 business days.
- Refund Approval: If your refund is approved, the funds will be returned to your original method of payment. Please note that it may take additional time for your bank or credit card provider to process the refund.
4. Non-Refundable Items
- Downloaded or Accessed Digital Products: Once a digital product has been downloaded or accessed, it is non-refundable.
- Discounted Items: Products or services purchased at a discounted rate are final sale and cannot be refunded.
- Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.
5. Exchanges
We do not offer exchanges for digital products. If you encounter any issues with your purchase, please contact our support team for assistance.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact. We are here to help and ensure that your experience with BP366 LCC is a positive one.